Emergency Flood Cleanup Services

Emergency Flood Cleanup Services

To Your Doorstep in 60 Minutes

Get your Long Island property dry and restored from all flood damage with our rapid response and all-inclusive cleanup services.

With over 20 years of experience, Lux Restoration is Long Island’s trusted flood cleanup service when it comes to restoring residential and commercial properties back to their former glory.

Rapid Response

We get to all call-outs within an hour to mitigate further damage

Expert Restoration

We’re certified to handle every aspect of flood cleanup and restoration.

Efficient Cleanup

We clean up fast using special tools so that your property is usable ASAP.

Hassle-free Claims

We deal with all insurance providers to get the best compensation for you.

Transparent Timelines

We communicate clear timelines and deliver on commitments.

Local Trust

From Storm Sandy to high tide floods, we’ve dealt with all types of water remediation on Long Island.

What Our Customers Say

“Lux was a LIFE SAVER! Waking up to a flooded basement was one of the worst feelings. And after calling another place that was absolutely NO help, stumbling upon LUX Restoration was a God sent.They were professional, calming, even humorous. Bill texted me step by step. While I was work and my parents were home awaiting their arrival, I was kept informed. I knew when they arrived, what the resolution was, and the cost. They left equipment to continue adequate drying so as to avoid a moldy situation and came back in just a few days to check everything out. By the way, they were surprisingly affordable for such a huge undertaking. I can’t thank them enough and will recommend them time and time again.”

– Michele F., Flood Damage
in Setauket, NY
“Lux Restoration, Bill Giardelli, and his colleague Thomas Cortex were wonderful to work with. They were very responsive, including on the weekend at what most would regard as an inconvenient hour, they were very thorough in investigating the cause of the flooding, finding not just one but several causes showing that they made sure that they did not miss anything, and they were very reasonable in their costs for doing everything from start to finish. They made recommendations, offered very reasonable explanations as to why they recommended something, and they were very upfront and honest about what was necessary and what was not. I could not have asked for better service, and so I highly recommend them without reservation. Thank you Bill, Thomas, and Lux.”

– Lawrence J., Flood Damage =
in Stony Brook, NY
“Lux cleaned up the water damage to the basement, in addition to removing the old walls which had mold and the asbestos tile floor. They removed the old cellotex ceiling, tested for asbestos in the home and restored the basement. They installed new walls, with new paint, installed a new grid ceiling with LED lighting, and new vinyl floors. All this was done during Covid and they took all precautions, were extremely courteous and professional, and exceptionally neat and clean. I would highly recommend them to anyone needing this type of service.”

– Barbara M., Water Damage Restoration in Coram, NY

Flooding – a growing risk on Long Island

Flooding is a rising threat for Long Island households and enterprises.

15% of properties across the area now face moderate to severe flood risk.

We provide water damage emergency relief when disaster strikes.

Emergency flood service in one hour

Every minute counts when dealing with flood water damage.

Lux Restoration pioneers rapid-response cleanup services, with teams on standby 24/7 to start water extraction in just 60 minutes.

Our 15 offices are strategically located across New York to minimize wait times and flood damage.

Health and safety first

Flood water causes structural damage to the property which leads to dangerous mold growth.

Trust our IICRC and EPA-certified water damage restoration experts to eradicate this issue right away.

Zero insurance headaches

The last thing you want when facing flood water is having to deal with insurance companies.

Let us handle the paperwork.

We work with all insurance providers and fight for fair compensation at no additional cost.

We target zero out-of-pocket expenses for you.

Why choose Lux for Flood cleanup services?

Lux Restoration is the trusted choice for Long Island property owners with two decades’ experience of prompt flood cleanup services and water damage restoration.

Our restoration experts use state-of-the-art tools to effectively extract floodwaters, inhibit mold growth, eliminate contaminants, and restore your home. We also handle claims with all major insurers.

Our compassionate and professional team is 24/7 available, so you can rely on us when emergencies strike.

What to do when returning home from a flood

1. Safety first

Return to your property only when authorities say it’s safe. Before entering, turn off electricity and gas.

2. Check for hazards

Watch out for power lines, gas leaks, wildlife, and structural damage. Avoid standing water.

3. Call cleanup services

Fast response mitigates further property damage. We arrive within 60 minutes of your call.

Our flood cleanup process in 6 steps

Facing a flooded basement or other type of flood damage?

Our water damage restoration team moves through these six steps to get your property back to running order:

1. Water extraction

Water mitigation starts as soon as we arrive. Vacuums and sump pumps ensure prompt water extraction.

2. Removal

We remove waterlogged materials to inhibit mold growth. Our dumpsters help with immediate disposal.

3. Dehumidification

We place big dehumidifiers and air movers onsite for round-the-clock drying.

4. Sanitizing

We spray affected areas with disinfectants to eliminate mildew, contaminants and odors.

5. Reconstruction

We fully rebuild your property, refinishing floors, walls, and doing structural repairs where needed.

6. Filing claims

We handle all paperwork and communications with your insurance provider from A to Z.


How do you get rid of water after a flood?
Let’s say you come home after a flood to a flooded basement Try pumping out and then vacuuming water first. After the water extraction, use a dehumidifier for the drying process.

However, pumping water out too quickly can cause structural damage, and often DIY efforts leave behind hidden moisture and mold growth. Basement flood services can help you with flood damage restoration.

Our highly trained emergency service team provides onsite water extraction using professional equipment, and places commercial dehumidifiers and air movers for professional dehumidification. As a professional basement water cleanup company, we use moisture meters to detect hidden moisture and ensure complete water damage removal from your basement – or any affected area.

How do you clean up a house after a flood?
Cleaning up after a flood first requires water extraction.

After that, we begin the water damage removal: removing soaked materials, scrubbing surfaces, applying bleach solution, and drying all affected areas, before finally rebuilding.

Beware that attempting this yourself is time-consuming and physically demanding, and hidden health hazards like mildew and contamination lurk.

Water damage restoration companies like Lux offer comprehensive post-flood cleanup services with state-of-the-art drying equipment. We take complete care of both water mitigation and restoration of flood damage, so that your property is ready for use in the shortest time frame.

How can I document the damage for insurance claims after a flood?
Notify your insurer to start the insurance claim process. Document water damage by taking photos of all affected areas and making a detailed inventory. Collect receipts and provide detailed records of the flood event, location, and extent of the damage. Submit a Proof of Loss together with the supporting documents within 60 days of the flood.

As part of our cleanup service, Lux Restoration handles the entire insurance claim and provides 360° coverage documenting and assessing flood damage for insurance purposes. We work with all insurance companies and our claims mostly result in zero out-of-pocket expenses for clients.

What type of cleanup should you expect from a flood?
When facing flood damage, basic cleanup involves water extraction, dehumidification, removing ruined materials, disinfecting, drying fully, deodorizing, and then rebuilding affected structures carefully. But hidden moisture will likely remain, causing further damage and health and safety risks.

Lux Restoration is fully certified and adheres to established protocols using professional equipment. Whether you need basement flood cleanup services or the water damage restoration process, our cleanup and repairs deliver dry and safe results for both commercial and personal property.

What are the risks of not properly cleaning up after a flood?
Going without professional flood cleanup creates health and safety risks. It causes structural damage, leaves contamination, and invites mold growth – leading to bacteria-linked illnesses. breeds mold, degrades structures, and invites illnesses linked to bacteria.

Prompt water mitigation, mold remediation, and thorough disinfection are essential to mitigate these risks. Call a water damage repair service with a fast response time.

Flood cleanup service area

With 15 water damage cleanup and repair offices located strategically across Long Island and Upstate New York, there’s always a local team near your property. We are onsite within an hour and start water damage restoration services immediately.